by hilzoy
Via Nathan Newman at TPMCafe: Unite Here is launching a campaign to raise wages of hotel workers in upcoming contract talks. These are good times for hotels: according to the Wall Street Journal (12/8/05; sorry, subscription required):
"Despite a flurry of devastating hurricanes as well as higher prices for gasoline and airline tickets, the hotel industry is set to post record profit this year followed by at least two more years of solid growth, an industry report predicted.
Robust business and leisure travel, combined with slow construction of new hotels, have given hotel operators vast pricing power and allowed owners to reinvest capital in their properties, according to the report prepared by PricewaterhouseCoopers' hospitality-and-leisure practice, set for release today. (...)
The industry is expected to earn $20.8 billion before taxes this year, nearly a 25% increase over last year, PricewaterhouseCoopers said. It expects growth to remain strong but to slow to about 21% next year and about 18% in 2007.
"The last two years were extraordinary," said Bjorn Hanson, managing partner of the firm's leisure practice. "Though 2006's growth won't be as high, we usually don't have three years where we have the combination of rate and occupancy growth that we have right now." Increases in nightly rates, especially in the upper echelon of hotels, have driven the industry's success, he added."
Times are not so good for the people who leave the little mints on pillows, though. According to Unite Here (pdf), the average wage for housekeepers is $8.67 an hour, which comes to an annual wage of $17,340. (The poverty level for a family of four was $19,307 in 2004.) I went to the Bureau of Labor Statistics to check their figures; I couldn't find them (the site is pretty complicated, and there are a number of different wage reports), but I did find this (pdf): it lists the average wage for "maids and housemen" as $8.34 an hour. (I believe this excludes people employed in private households.)
Cleaning hotel rooms is hard work, even if you don't stop to think about the various unsavory messes left by inconsiderate guests. And $17,340 a year is a pitifully small amount of money. (Just try to imagine raising kids on that.) The average union wage is $13 an hour, which comes to $26,000 a year. That's hardly princely, but it's a lot more than non-union housekeepers make; and it makes a huge difference.
Unite Here has made it easy for those of us who travel for business or pleasure to support them. Here's a page that lets you find union hotels, and here's another that lists hotels currently under boycott. Bookmark these pages and use them: going to hotels that are unionized is a simple way to make the world a better place for people who work hard every day, and who deserve to make enough to raise them above the poverty line. And if every business traveller who thought that hotel workers should be paid a decent wage acted on that preference, hotel workers' wages would rise really quickly. This is a very, very easy way to do good for people who deserve it.
You can also sign up to support the campaign here.)
Some of our conservative readers might balk at this. I don't think they should. The driving force behind market economics is people deciding what to buy or sell, and to whom, depending on what they want out of the transaction. One of the beauties of a market economy is that it is generally a very good way of transmitting information about consumer preferences to producers. It's easy for consumers to make some of their preferences known: people tend to prefer fresh to rotten produce, and as a result we do not see displays of decomposing fruits and vegetables when we go to the supermarket.
Other preferences, however, are harder to act on. Most of us have preferences that relate to values: given the choice, for instance, I would rather pay more for something that was produced by salaried workers than pay less for one that was produced by slave labor. However, information about how to act on some of these preferences is hard to come by. If you think that being unionized either leads to higher wages or is a good proxy for them, and you prefer to patronize hotels that pay their workers a decent wage, then the Unite Here page is a way of allowing you, the consumer, to make your preferences heard, thereby correcting a market failure.
And if any of our conservative readers have problems with unions generally, ask yourself whether those problems affect this case. I, for instance, have seen enough mean, arbitrary, and crazy bosses to appreciate the need for some organized way to counteract them, but I have also known people who were unable to fire genuinely incompetent people because of union grievance procedures.
It might be tricky to decide, in some cases, whether the protection from mean or crazy supervisors outweighs the increased difficulty of firing people who are unwilling or unable to do their jobs. However, it's easiest to make this argument against unions when you're talking about professions in which there are large differences in talent or competence, and in which a lot turns on having the right people in place. (Teachers, for instance.) But it's hard to see that it works in the case of the people who clean hotels.
On the one hand, problems with a hotel worker's job performance are comparatively easy to document clearly, so if someone is not doing his or her job, that fact will be pretty easy to demonstrate. (In this respect, they are very different from teachers: what makes a good teacher is often a matter of judgment, while what makes a person who cleans hotel rooms bad at her job can often be illustrated with photographs.) On the other, since hotel work requires no training and has very little prestige, hotel workers are likely to be at the mercy of their supervisors to a much greater degree than workers like teachers.
A union is just an organization that allows workers to bargain with employers as a unit, thereby giving them more power than they would have as individuals. If a given union is corrupt or in some way counterproductive, then so be it. But hotel workers would seem to me to be exactly the sort of case in which collective bargaining makes the most sense.
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